The WFM queue data import file supports interval lengths of 15, 30 and 60 minutes.
Checked 2026-10-02
- Vendor
- Calabrio
- Product
- Calabrio WFM
- Subsystem
- forecasting-queue-import
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Queue data file format — Calabrio (WFO Help Center) · tier 2 current vendor documentation · field table, interval length
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex WFO data gaps for Webex Contact Center: source note wxcc-wfo-troubleshooting-queue-file-intervals. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-wfo-troubleshooting-queue-file-intervals
BibTeX
@misc{warmtransfer-claim-wxcc-wfo-troubleshooting-queue-file-intervals,
title = {Troubleshooting Webex WFO data gaps for Webex Contact Center: source note wxcc-wfo-troubleshooting-queue-file-intervals},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-wfo-troubleshooting-queue-file-intervals},
note = {Source note wxcc-wfo-troubleshooting-queue-file-intervals, checked 2026-10-02}
}