The WFO connection documentation refers to Webex Contact Center as Cisco Customer Journey Platform (CJP), so the connector may be labelled CJP in the WFO platform.
Checked 2026-10-02
- Vendor
- Calabrio
- Product
- Calabrio ONE
- Subsystem
- acd-connection-naming
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Connection settings for Cisco Webex Contact Center — Calabrio (Webex WFO Help Center) · tier 2 current vendor documentation · page introduction note
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex WFO data gaps for Webex Contact Center: source note wxcc-wfo-troubleshooting-cjp-naming. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-wfo-troubleshooting-cjp-naming
BibTeX
@misc{warmtransfer-claim-wxcc-wfo-troubleshooting-cjp-naming,
title = {Troubleshooting Webex WFO data gaps for Webex Contact Center: source note wxcc-wfo-troubleshooting-cjp-naming},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-wfo-troubleshooting-cjp-naming},
note = {Source note wxcc-wfo-troubleshooting-cjp-naming, checked 2026-10-02}
}