The Webex WFO URL was removed from the Webex Contact Center Management Portal with the April 30 2026 update because the link is available in Control Hub.

Checked 2026-10-01

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Control Hub
Deployment
multi-tenant
Region
not restricted
Release range
from 2026-04-30
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-wfo-link-in-control-hub. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-wfo-link-in-control-hub

BibTeX

@misc{warmtransfer-claim-wxcc-wfo-provisioning-setup-wfo-link-in-control-hub,
  title  = {Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-wfo-link-in-control-hub},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-wfo-link-in-control-hub},
  note   = {Source note wxcc-wfo-provisioning-setup-wfo-link-in-control-hub, checked 2026-10-01}
}

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