Source note · Provisioning Webex WFO workforce management and quality management for Webex Contact Center
Screen recording of Webex Contact Center agents is enabled by the optional Enable RTE Messaging for Screen Recording setting on the 2.0 connection.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex WFO
- Subsystem
- screen recording
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Connection settings for Cisco Webex Contact Center 2.0 — Calabrio (WFO Help Center for Webex WFO) · tier 2 current vendor documentation · Advanced options: Enable RTE Messaging for Screen Recording
Cite this note
APA
WarmTransfer. (2026, October 1). Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-screen-rec-rte-messaging. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-screen-rec-rte-messaging
BibTeX
@misc{warmtransfer-claim-wxcc-wfo-provisioning-setup-screen-rec-rte-messaging,
title = {Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-screen-rec-rte-messaging},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-screen-rec-rte-messaging},
note = {Source note wxcc-wfo-provisioning-setup-screen-rec-rte-messaging, checked 2026-10-01}
}