Source note · Provisioning Webex WFO workforce management and quality management for Webex Contact Center
Customers with at least the WFO Bundle plus the 100 Interactions SKU see both Auto QM and manual QM scoring in Performance Management.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex WFO
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Webex WFO: Performance Management (Webex Contact Center) — Cisco · tier 2 current vendor documentation · QM scoring section
Cite this note
APA
WarmTransfer. (2026, October 1). Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-perf-mgmt-auto-qm-scoring. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-perf-mgmt-auto-qm-scoring
BibTeX
@misc{warmtransfer-claim-wxcc-wfo-provisioning-setup-perf-mgmt-auto-qm-scoring,
title = {Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-perf-mgmt-auto-qm-scoring},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-perf-mgmt-auto-qm-scoring},
note = {Source note wxcc-wfo-provisioning-setup-perf-mgmt-auto-qm-scoring, checked 2026-10-01}
}