A tenant still on the original adherence connector on 2026-10-01 has under four weeks to re-group adherence states on the new connector before granular agent states reach every tenant and RTA reporting is at risk.

inferred · Checked 2026-10-01

Vendor
Cisco
Product
Webex WFO
Subsystem
adherence
Deployment
multi-tenant
Region
not restricted
Release range
2026-10-01 to 2026-10-29
Status
inferred
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-inf-oct-29-deadline. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-inf-oct-29-deadline

BibTeX

@misc{warmtransfer-claim-wxcc-wfo-provisioning-setup-inf-oct-29-deadline,
  title  = {Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-inf-oct-29-deadline},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-inf-oct-29-deadline},
  note   = {Source note wxcc-wfo-provisioning-setup-inf-oct-29-deadline, checked 2026-10-01}
}

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