Source note · Provisioning Webex WFO workforce management and quality management for Webex Contact Center
Enable Data Recapture is an optional setting on the Webex Contact Center 2.0 connection that recaptures data from the entire previous day.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex WFO
- Subsystem
- WFM historical data
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Connection settings for Cisco Webex Contact Center 2.0 — Calabrio (WFO Help Center for Webex WFO) · tier 2 current vendor documentation · Field: Enable Data Recapture
Cite this note
APA
WarmTransfer. (2026, October 1). Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-data-recapture-previous-day. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-data-recapture-previous-day
BibTeX
@misc{warmtransfer-claim-wxcc-wfo-provisioning-setup-data-recapture-previous-day,
title = {Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-data-recapture-previous-day},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-data-recapture-previous-day},
note = {Source note wxcc-wfo-provisioning-setup-data-recapture-previous-day, checked 2026-10-01}
}