Source note · Provisioning Webex WFO workforce management and quality management for Webex Contact Center
The older Cisco Webex Contact Center integration does not support the ACD Filtering feature.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex WFO
- Subsystem
- ACD configuration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- older CWCC connection type
- Checked
- 2026-10-01
Sources
- Connection settings for Cisco Webex Contact Center — Calabrio (Webex WFO Help Center) · tier 2 current vendor documentation · Limitations
Cite this note
APA
WarmTransfer. (2026, October 1). Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-cwcc1-no-acd-filtering. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-cwcc1-no-acd-filtering
BibTeX
@misc{warmtransfer-claim-wxcc-wfo-provisioning-setup-cwcc1-no-acd-filtering,
title = {Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-cwcc1-no-acd-filtering},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-cwcc1-no-acd-filtering},
note = {Source note wxcc-wfo-provisioning-setup-cwcc1-no-acd-filtering, checked 2026-10-01}
}