Source note · Provisioning Webex WFO workforce management and quality management for Webex Contact Center
The older Cisco Webex Contact Center connection page says Calabrio ONE refers to Webex Contact Center as Cisco Customer Journey Platform and offers a Webex Contact Center 1.0 check box.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex WFO
- Subsystem
- ACD configuration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- older CWCC connection type
- Checked
- 2026-10-01
Sources
- Connection settings for Cisco Webex Contact Center — Calabrio (Webex WFO Help Center) · tier 2 current vendor documentation · Introduction and field: Cisco Webex Contact Center 1.0
Cite this note
APA
WarmTransfer. (2026, October 1). Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-cwcc1-cjp-naming. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-cwcc1-cjp-naming
BibTeX
@misc{warmtransfer-claim-wxcc-wfo-provisioning-setup-cwcc1-cjp-naming,
title = {Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-cwcc1-cjp-naming},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-cwcc1-cjp-naming},
note = {Source note wxcc-wfo-provisioning-setup-cwcc1-cjp-naming, checked 2026-10-01}
}