Source note · Provisioning Webex WFO workforce management and quality management for Webex Contact Center
The Capture Delay on the Webex Contact Center 2.0 connection sets how long WFM waits after an interval ends before importing ACD statistics.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex WFO
- Subsystem
- WFM historical data
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Connection settings for Cisco Webex Contact Center 2.0 — Calabrio (WFO Help Center for Webex WFO) · tier 2 current vendor documentation · Field: Capture Delay
Cite this note
APA
WarmTransfer. (2026, October 1). Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-capture-delay-wfm-statistics. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-capture-delay-wfm-statistics
BibTeX
@misc{warmtransfer-claim-wxcc-wfo-provisioning-setup-capture-delay-wfm-statistics,
title = {Provisioning Webex WFO workforce management and quality management for Webex Contact Center: source note wxcc-wfo-provisioning-setup-capture-delay-wfm-statistics},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-wfo-provisioning-setup-capture-delay-wfm-statistics},
note = {Source note wxcc-wfo-provisioning-setup-capture-delay-wfm-statistics, checked 2026-10-01}
}