The WebRTC Desktop voice option is unavailable for Webex Contact Center tenants hosted in the Japan data center.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- webrtc-desktop-voice
- Deployment
- multi-tenant
- Region
- jp
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up voice channels for Webex Contact Center > WebRTC desktop support note
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center agents on a Webex Calling extension: source note wxcc-webex-calling-station-troubleshooting-webrtc-japan. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-webex-calling-station-troubleshooting-webrtc-japan
BibTeX
@misc{warmtransfer-claim-wxcc-webex-calling-station-troubleshooting-webrtc-japan,
title = {Troubleshooting Webex Contact Center agents on a Webex Calling extension: source note wxcc-webex-calling-station-troubleshooting-webrtc-japan},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-webex-calling-station-troubleshooting-webrtc-japan},
note = {Source note wxcc-webex-calling-station-troubleshooting-webrtc-japan, checked 2026-10-02}
}