Agent Desktop cannot be used in multiple browsers or multiple tabs of the same browser at once; the agent is prompted to choose which instance continues.
Checked 2026-10-02
You can't access the Agent Desktop on multiple browsers or multiple tabs of the same browser window.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent-desktop-sign-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Sign in to Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Sign in to Agent Desktop > notes on multiple browsers and tabs
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center agents on a Webex Calling extension: source note wxcc-webex-calling-station-troubleshooting-single-tab. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-webex-calling-station-troubleshooting-single-tab
BibTeX
@misc{warmtransfer-claim-wxcc-webex-calling-station-troubleshooting-single-tab,
title = {Troubleshooting Webex Contact Center agents on a Webex Calling extension: source note wxcc-webex-calling-station-troubleshooting-single-tab},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-webex-calling-station-troubleshooting-single-tab},
note = {Source note wxcc-webex-calling-station-troubleshooting-single-tab, checked 2026-10-02}
}