A 2025-03-04 release consolidated the Webex Calling notification and the Agent Desktop popover so an agent who turns on Hide Webex Calling Notifications answers from the desktop without overlapping windows.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent-desktop-call-notifications
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2025-03-04 release onward
- Checked
- 2026-10-02
Sources
- What's new for agents in Webex Contact Center — Cisco · tier 2 current vendor documentation · March 4, 2025 > Better together with Webex: Enhanced call handling experience in Agent Desktop
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center agents on a Webex Calling extension: source note wxcc-webex-calling-station-troubleshooting-hide-wxc-notif. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-webex-calling-station-troubleshooting-hide-wxc-notif
BibTeX
@misc{warmtransfer-claim-wxcc-webex-calling-station-troubleshooting-hide-wxc-notif,
title = {Troubleshooting Webex Contact Center agents on a Webex Calling extension: source note wxcc-webex-calling-station-troubleshooting-hide-wxc-notif},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-webex-calling-station-troubleshooting-hide-wxc-notif},
note = {Source note wxcc-webex-calling-station-troubleshooting-hide-wxc-notif, checked 2026-10-02}
}