Agents who use Webex devices or Webex App as their Contact Center voice endpoint need a valid Webex Calling subscription.
Checked 2026-10-02
A valid Calling subscription is required for agents that use Webex devices or Webex App.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice-channel-setup
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up voice channels for Webex Contact Center > Webex Calling agent endpoints
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center agents on a Webex Calling extension: source note wxcc-webex-calling-station-troubleshooting-calling-sub-req. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-webex-calling-station-troubleshooting-calling-sub-req
BibTeX
@misc{warmtransfer-claim-wxcc-webex-calling-station-troubleshooting-calling-sub-req,
title = {Troubleshooting Webex Contact Center agents on a Webex Calling extension: source note wxcc-webex-calling-station-troubleshooting-calling-sub-req},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-webex-calling-station-troubleshooting-calling-sub-req},
note = {Source note wxcc-webex-calling-station-troubleshooting-calling-sub-req, checked 2026-10-02}
}