Source note · Adding a Webex AI Agent to a Webex Contact Center flow
The Queue Contact activity places a contact in a queue chosen either statically or from a flow variable that yields a valid queue ID.
Checked 2026-09-30
Choose a flow variable from the Queue Variable drop-down list that yields a valid Queue ID
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Queue Contact activity
Cite this note
APA
WarmTransfer. (2026, September 30). Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-queue-contact. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-queue-contact
BibTeX
@misc{warmtransfer-claim-wxcc-virtual-agent-setup-queue-contact,
title = {Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-queue-contact},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-queue-contact},
note = {Source note wxcc-virtual-agent-setup-queue-contact, checked 2026-09-30}
}