Source note · Adding a Webex AI Agent to a Webex Contact Center flow
Because the channel runs the flow version carrying the selected label, moving that label back to the previous version or pointing the channel at another label should withdraw a newly published AI agent flow.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Validate and publish flow; version labels
Cite this note
APA
WarmTransfer. (2026, September 30). Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-flow-rollback-inference. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-flow-rollback-inference
BibTeX
@misc{warmtransfer-claim-wxcc-virtual-agent-setup-flow-rollback-inference,
title = {Adding a Webex AI Agent to a Webex Contact Center flow: source note wxcc-virtual-agent-setup-flow-rollback-inference},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-virtual-agent-setup-flow-rollback-inference},
note = {Source note wxcc-virtual-agent-setup-flow-rollback-inference, checked 2026-09-30}
}