Cisco states that Google and Microsoft may process but not store transcript or audio information to provide transcription and translation.

Checked 2026-09-05

Google and Microsoft may process, but not store, transcript or audio information to provide transcription and translation.
Vendor
Cisco
Product
Webex
Subsystem
AI model and vendor inventory
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). Third-party model and speech vendors behind Webex contact centre AI: source note wxcc-vend-google-and-microsoft-process-not-store. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vend-google-and-microsoft-process-not-store

BibTeX

@misc{warmtransfer-claim-wxcc-vend-google-and-microsoft-process-not-store,
  title  = {Third-party model and speech vendors behind Webex contact centre AI: source note wxcc-vend-google-and-microsoft-process-not-store},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-vend-google-and-microsoft-process-not-store},
  note   = {Source note wxcc-vend-google-and-microsoft-process-not-store, checked 2026-09-05}
}

Read in context