AI Quality Management sentiment is scored from -100 to 100, and is deemed negative below -45, neutral between -45 and 45, and positive above 45.
Checked 2026-09-05
Sentiment is deemed to be negative if score is between -100 and -45, neutral if score is between -45 and 45, and positive if score is between 45 and 100.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI model and vendor inventory
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Cisco Webex AI Quality Management AI Transparency Technical Note — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · Model Outputs, page 7
Cite this note
APA
WarmTransfer. (2026, September 5). Third-party model and speech vendors behind Webex contact centre AI: source note wxcc-vend-ai-qm-sentiment-scale. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vend-ai-qm-sentiment-scale
BibTeX
@misc{warmtransfer-claim-wxcc-vend-ai-qm-sentiment-scale,
title = {Third-party model and speech vendors behind Webex contact centre AI: source note wxcc-vend-ai-qm-sentiment-scale},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-vend-ai-qm-sentiment-scale},
note = {Source note wxcc-vend-ai-qm-sentiment-scale, checked 2026-09-05}
}