WebRTC agent calling requires a minimum network bandwidth of 100kbps per call.

Checked 2026-09-04

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Voice channel and PSTN
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-04
Checked
2026-09-04

Sources

Cite this note

APA

WarmTransfer. (2026, September 4). Webex Contact Center voice channel and PSTN options: source note wxcc-vc-webrtc-requires-100kbps-per-call. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vc-webrtc-requires-100kbps-per-call

BibTeX

@misc{warmtransfer-claim-wxcc-vc-webrtc-requires-100kbps-per-call,
  title  = {Webex Contact Center voice channel and PSTN options: source note wxcc-vc-webrtc-requires-100kbps-per-call},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-vc-webrtc-requires-100kbps-per-call},
  note   = {Source note wxcc-vc-webrtc-requires-100kbps-per-call, checked 2026-09-04}
}

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