Claim record · Webex Contact Center voice channel and PSTN options
WarmTransfer infers that Cisco has withdrawn vPOP as a documented Webex Contact Center PSTN option, because the onboarding guide has been expired and the current voice-channel article's change log records removing its vPOP reference. No end-of-sale or end-of-service notice was found to confirm this.
inference · verified 2026-09-04
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Voice channel and PSTN
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Status
- inference
- Confidence
- 0.60
- Verified
- 2026-09-04
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · synthesis of the expired onboarding guide and the voice-channel article change log
Cite this claim
APA
WarmTransfer. (2026, September 4). Webex Contact Center voice channel and PSTN options: claim wxcc-vc-vpop-appears-deprecated. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vc-vpop-appears-deprecated
BibTeX
@misc{warmtransfer-claim-wxcc-vc-vpop-appears-deprecated,
title = {Webex Contact Center voice channel and PSTN options: claim wxcc-vc-vpop-appears-deprecated},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-vc-vpop-appears-deprecated},
note = {Claim wxcc-vc-vpop-appears-deprecated, verified 2026-09-04}
}