Claim record · Webex Contact Center voice channel and PSTN options
An Entry Point is the configuration object that associates an inbound telephone number with an IVR service flow (a Webex CC Flow) in Webex Contact Center; inbound numbers must be mapped to entry points as part of PSTN provisioning.
fact · verified 2026-09-04
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Voice channel and PSTN
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-04
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configuration of Inbound Entry Points to Webex Contact Center subsection
Cite this claim
APA
WarmTransfer. (2026, September 4). Webex Contact Center voice channel and PSTN options: claim wxcc-vc-entry-point-maps-a-number-to-a-flow. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vc-entry-point-maps-a-number-to-a-flow
BibTeX
@misc{warmtransfer-claim-wxcc-vc-entry-point-maps-a-number-to-a-flow,
title = {Webex Contact Center voice channel and PSTN options: claim wxcc-vc-entry-point-maps-a-number-to-a-flow},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-vc-entry-point-maps-a-number-to-a-flow},
note = {Claim wxcc-vc-entry-point-maps-a-number-to-a-flow, verified 2026-09-04}
}