Source note · Webex Contact Center voice channel and PSTN options

Webex Contact Center and Webex Calling share a global network of Common Edge access services, which lets calls route into Webex Contact Center using Webex Calling PSTN services without requiring a Webex Calling subscription.

Checked 2026-09-04

Vendor: Cisco
Product: Webex Contact Center
Subsystem: Voice channel and PSTN
Deployment: cloud
Region: not restricted
Release range: current as of 2026-09-04
Checked: 2026-09-04

Sources

Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Connect to Webex Contact Center with Webex Cloud Common Edge services subsection

Cite this note

APA

WarmTransfer. (2026, September 4). Webex Contact Center voice channel and PSTN options: source note wxcc-vc-common-edge-needs-no-calling-subscription. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vc-common-edge-needs-no-calling-subscription

BibTeX

@misc{warmtransfer-claim-wxcc-vc-common-edge-needs-no-calling-subscription,
  title  = {Webex Contact Center voice channel and PSTN options: source note wxcc-vc-common-edge-needs-no-calling-subscription},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-vc-common-edge-needs-no-calling-subscription},
  note   = {Source note wxcc-vc-common-edge-needs-no-calling-subscription, checked 2026-09-04}
}

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