Claim record · Webex Contact Center voice channel and PSTN options
Cisco distinguishes integrated from non-integrated Cloud Connected PSTN providers: an integrated provider supplies ordered numbers directly into Control Hub where they appear automatically, while numbers from a non-integrated provider do not arrive that way.
fact · verified 2026-09-04
- Vendor
- Cisco
- Product
- Webex Calling Dedicated Instance
- Subsystem
- Voice channel and PSTN
- Deployment
- dedicated-instance
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-04
Sources
- Cloud Connected PSTN for Dedicated Instance — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure Cloud Connected PSTN / order PSTN numbers step
Cite this claim
APA
WarmTransfer. (2026, September 4). Webex Contact Center voice channel and PSTN options: claim wxcc-vc-ccp-integrated-vs-non-integrated-providers. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-vc-ccp-integrated-vs-non-integrated-providers
BibTeX
@misc{warmtransfer-claim-wxcc-vc-ccp-integrated-vs-non-integrated-providers,
title = {Webex Contact Center voice channel and PSTN options: claim wxcc-vc-ccp-integrated-vs-non-integrated-providers},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-vc-ccp-integrated-vs-non-integrated-providers},
note = {Claim wxcc-vc-ccp-integrated-vs-non-integrated-providers, verified 2026-09-04}
}