The Microsoft Entra ID provisioning connector for Cisco Webex requires the userName attribute, which is also the attribute supported for matching.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Entra ID
- Subsystem
- SCIM provisioning
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configure Cisco Webex for automatic user provisioning with Microsoft Entra ID — Microsoft · tier 2 current vendor documentation · Configuring automatic user provisioning to Cisco Webex, step 12 attribute table
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center users that do not appear as agents: source note wxcc-user-provisioning-troubleshooting-entra-username-req. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-user-provisioning-troubleshooting-entra-username-req
BibTeX
@misc{warmtransfer-claim-wxcc-user-provisioning-troubleshooting-entra-username-req,
title = {Troubleshooting Webex Contact Center users that do not appear as agents: source note wxcc-user-provisioning-troubleshooting-entra-username-req},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-user-provisioning-troubleshooting-entra-username-req},
note = {Source note wxcc-user-provisioning-troubleshooting-entra-username-req, checked 2026-10-02}
}