A Webex Contact Center desktop profile is a group of permissions and desktop behaviours assigned to specific agents, covering general settings, wrap-up and idle codes, collaborations, voice, agent statistics and desktop timeout.
Checked 2026-10-02
A desktop profile is a group of permissions and desktop behaviors that you assign to specific agents.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- desktop profiles
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Manage desktop profiles — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Desktop profiles overview
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center users that do not appear as agents: source note wxcc-user-provisioning-troubleshooting-desktop-profile-def. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-user-provisioning-troubleshooting-desktop-profile-def
BibTeX
@misc{warmtransfer-claim-wxcc-user-provisioning-troubleshooting-desktop-profile-def,
title = {Troubleshooting Webex Contact Center users that do not appear as agents: source note wxcc-user-provisioning-troubleshooting-desktop-profile-def},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-user-provisioning-troubleshooting-desktop-profile-def},
note = {Source note wxcc-user-provisioning-troubleshooting-desktop-profile-def, checked 2026-10-02}
}