Desktop profiles, under Services > Contact Center > Desktop experience > Desktop profiles, control agent sign-in voice options (Agent DN, Extension, or Desktop using WebRTC), wrap-up and idle codes, and collaboration targets.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
desktop
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-desktop-profile-voice-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-desktop-profile-voice-options

BibTeX

@misc{warmtransfer-claim-wxcc-tenant-setup-desktop-profile-voice-options,
  title  = {Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-desktop-profile-voice-options},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-desktop-profile-voice-options},
  note   = {Source note wxcc-tenant-setup-desktop-profile-voice-options, checked 2026-09-30}
}

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