Source note · Setting up a new Webex Contact Center tenant
Channels are created under Services > Contact Center > Customer Experience > Channels, and a channel's type (for example Inbound Telephony) cannot be edited after creation.
Checked 2026-09-30
You can't edit a Channel type
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up a channel > Create a channel, Channel Type
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-channel-type-fixed. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-channel-type-fixed
BibTeX
@misc{warmtransfer-claim-wxcc-tenant-setup-channel-type-fixed,
title = {Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-channel-type-fixed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-channel-type-fixed},
note = {Source note wxcc-tenant-setup-channel-type-fixed, checked 2026-09-30}
}