Source note · Setting up a new Webex Contact Center tenant
An inbound telephony channel maps support numbers in E.164 format and has a routing flow, time zone and service level threshold; the Set up a channel article states extension numbers are not supported.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up a channel > Create a channel, Support Number field
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-channel-e164-mapping. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-channel-e164-mapping
BibTeX
@misc{warmtransfer-claim-wxcc-tenant-setup-channel-e164-mapping,
title = {Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-channel-e164-mapping},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-channel-e164-mapping},
note = {Source note wxcc-tenant-setup-channel-e164-mapping, checked 2026-09-30}
}