In July 2025 Cisco Call for Microsoft Teams added an option for administrators to use the Presence.ReadWrite delegated permission instead of, or alongside, Presence.ReadWrite.All for its presence sync.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Call for Microsoft Teams
- Subsystem
- presence sync
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- July 2025 onward
- Checked
- 2026-10-02
Sources
- What's New in Cisco Call for Microsoft Teams — Cisco Webex · tier 2 current vendor documentation · July 2025 entry
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Microsoft Teams presence sync with Webex Contact Center: source note wxcc-teams-presence-troubleshooting-cisco-call-presence-perm. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-presence-troubleshooting-cisco-call-presence-perm
BibTeX
@misc{warmtransfer-claim-wxcc-teams-presence-troubleshooting-cisco-call-presence-perm,
title = {Troubleshooting Microsoft Teams presence sync with Webex Contact Center: source note wxcc-teams-presence-troubleshooting-cisco-call-presence-perm},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-teams-presence-troubleshooting-cisco-call-presence-perm},
note = {Source note wxcc-teams-presence-troubleshooting-cisco-call-presence-perm, checked 2026-10-02}
}