The final step of Cisco's state synchronization procedure is to turn on the matching toggle (Microsoft Teams or Webex App) in the desktop profile.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Microsoft Teams connector
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center with Microsoft Teams — Cisco · tier 2 current vendor documentation · Synchronize Microsoft Teams states with Webex Contact Center idle codes, procedure last step
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-profile-step. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-profile-step
BibTeX
@misc{warmtransfer-claim-wxcc-teams-integration-setup-profile-step,
title = {Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-profile-step},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-profile-step},
note = {Source note wxcc-teams-integration-setup-profile-step, checked 2026-09-30}
}