The Presence sync toggle is in Control Hub under Services > Calling > Settings, on the Webex App tab, in the Microsoft Teams integration section.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Microsoft Teams connector
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center with Microsoft Teams — Cisco · tier 2 current vendor documentation · Integrate Webex Contact Center with Microsoft Teams, important note on Presence sync toggle
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-presence-toggle-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-presence-toggle-path
BibTeX
@misc{warmtransfer-claim-wxcc-teams-integration-setup-presence-toggle-path,
title = {Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-presence-toggle-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-presence-toggle-path},
note = {Source note wxcc-teams-integration-setup-presence-toggle-path, checked 2026-09-30}
}