When the Microsoft Teams connector is created, the system automatically turns on the Presence sync toggle in the Microsoft Teams integration settings under Calling services.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Microsoft Teams connector
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center with Microsoft Teams — Cisco · tier 2 current vendor documentation · Integrate Webex Contact Center with Microsoft Teams, important note on Presence sync toggle
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-presence-auto-on. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-presence-auto-on
BibTeX
@misc{warmtransfer-claim-wxcc-teams-integration-setup-presence-auto-on,
title = {Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-presence-auto-on},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-presence-auto-on},
note = {Source note wxcc-teams-integration-setup-presence-auto-on, checked 2026-09-30}
}