The Contact Center connector article does not name the Microsoft Graph permissions accepted during Authorize. Because the connector depends on the Calling presence sync toggle, administrators may also need the Cisco Call presence consent, but no Cisco source confirms this.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Microsoft Teams connector
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center with Microsoft Teams — Cisco · tier 2 current vendor documentation · procedure step accept requested permissions, read with Cisco Call presence sync section
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-perms-undocumented. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-perms-undocumented
BibTeX
@misc{warmtransfer-claim-wxcc-teams-integration-setup-perms-undocumented,
title = {Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-perms-undocumented},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-perms-undocumented},
note = {Source note wxcc-teams-integration-setup-perms-undocumented, checked 2026-09-30}
}