In a desktop profile, the Collaboration section's Microsoft Teams/Webex App settings have three toggles: Display user details in Microsoft Teams, Display user details in Webex App, and State synchronisation in Microsoft Teams/Webex App.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Desktop profiles
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage desktop profiles — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Create a desktop profile, Collaboration section, Microsoft Teams/Webex App
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-dp-collab-toggles. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-dp-collab-toggles
BibTeX
@misc{warmtransfer-claim-wxcc-teams-integration-setup-dp-collab-toggles,
title = {Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-dp-collab-toggles},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-dp-collab-toggles},
note = {Source note wxcc-teams-integration-setup-dp-collab-toggles, checked 2026-09-30}
}