The Microsoft Teams connector must be deactivated before it can be deleted. Deleting it removes all integration with Microsoft Teams.

Checked 2026-09-30

You must deactivate the connector before deleting it.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Microsoft Teams connector
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-delete-deactivate-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-delete-deactivate-first

BibTeX

@misc{warmtransfer-claim-wxcc-teams-integration-setup-delete-deactivate-first,
  title  = {Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-delete-deactivate-first},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-delete-deactivate-first},
  note   = {Source note wxcc-teams-integration-setup-delete-deactivate-first, checked 2026-09-30}
}

Read in context