To create the connector, sign in to Control Hub, open Contact Center under Services, open Integrations under Tenant Settings, choose Set Up on the Microsoft Teams connector, then choose Authorize, sign in with Azure credentials and accept the requested permissions.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Microsoft Teams connector
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center with Microsoft Teams — Cisco · tier 2 current vendor documentation · Integrate Webex Contact Center with Microsoft Teams, procedure
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-connector-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-connector-path
BibTeX
@misc{warmtransfer-claim-wxcc-teams-integration-setup-connector-path,
title = {Setting up the Webex Contact Center integration with Microsoft Teams: source note wxcc-teams-integration-setup-connector-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-teams-integration-setup-connector-path},
note = {Source note wxcc-teams-integration-setup-connector-path, checked 2026-09-30}
}