The administrator must give a supervisor's user profile the appropriate permissions before the supervisor can open the Interactions page.
Checked 2026-10-02
Before you can access the Interactions page, your administrator must configure your user profile with appropriate permissions.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- User profiles
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Interactions details view in Supervisor Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Interactions details view in Supervisor Desktop: prerequisites
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center supervisor monitoring and barge-in: source note wxcc-supervisor-monitoring-troubleshooting-interactions-perms. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-supervisor-monitoring-troubleshooting-interactions-perms
BibTeX
@misc{warmtransfer-claim-wxcc-supervisor-monitoring-troubleshooting-interactions-perms,
title = {Troubleshooting Webex Contact Center supervisor monitoring and barge-in: source note wxcc-supervisor-monitoring-troubleshooting-interactions-perms},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-supervisor-monitoring-troubleshooting-interactions-perms},
note = {Source note wxcc-supervisor-monitoring-troubleshooting-interactions-perms, checked 2026-10-02}
}