Monitoring and barge-in controls in Supervisor Desktop are managed only from the Interactions page.
Checked 2026-10-02
Monitoring and barging controls are now managed exclusively via the Interactions page
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Supervisor Desktop Interactions page
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Monitor agents on a call — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Monitor agents on a call: note at top of procedure
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center supervisor monitoring and barge-in: source note wxcc-supervisor-monitoring-troubleshooting-interactions-page. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-supervisor-monitoring-troubleshooting-interactions-page
BibTeX
@misc{warmtransfer-claim-wxcc-supervisor-monitoring-troubleshooting-interactions-page,
title = {Troubleshooting Webex Contact Center supervisor monitoring and barge-in: source note wxcc-supervisor-monitoring-troubleshooting-interactions-page},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-supervisor-monitoring-troubleshooting-interactions-page},
note = {Source note wxcc-supervisor-monitoring-troubleshooting-interactions-page, checked 2026-10-02}
}