If a subflow plays text-to-speech, the audio plays in English by default unless the subflow defines a variable named like Global_VoiceName or a subflow variable is mapped with the value from the main flow.

Checked 2026-10-01

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer subflows
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Building reusable subflows in Webex Contact Center Flow Designer: source note wxcc-subflow-setup-tts-english-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-subflow-setup-tts-english-default

BibTeX

@misc{warmtransfer-claim-wxcc-subflow-setup-tts-english-default,
  title  = {Building reusable subflows in Webex Contact Center Flow Designer: source note wxcc-subflow-setup-tts-english-default},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-subflow-setup-tts-english-default},
  note   = {Source note wxcc-subflow-setup-tts-english-default, checked 2026-10-01}
}

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