Flow Designer output variables of activities such as Collect Digits and Menu are referenced with the activity label as a prefix, for example {{CollectDigits.DigitsEntered}}, and the name follows the label.
Checked 2026-10-14
The variable name dynamically reflects the label assigned to the Collect Digits activity.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Activities in Contact Handling > Collect Digits (output variable paragraph) and Menu (output variable paragraph)
Cite this note
APA
WarmTransfer. (2026, October 14). The values the Business Hours activity Status variable can take: source note wxcc-status-variable-values-label-prefix-pattern. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-status-variable-values-label-prefix-pattern
BibTeX
@misc{warmtransfer-claim-wxcc-status-variable-values-label-prefix-pattern,
title = {The values the Business Hours activity Status variable can take: source note wxcc-status-variable-values-label-prefix-pattern},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-status-variable-values-label-prefix-pattern},
note = {Source note wxcc-status-variable-values-label-prefix-pattern, checked 2026-10-14}
}