The channel setup article states that the Business Hours activity takes the appropriate branch based on the business hours configuration associated with it.
Checked 2026-10-14
The Business Hours activity takes the appropriate branch based on the business hours configuration associated with it.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Entry point settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Create a channel > step 5 > Entry Point Settings table > Routing Flow row
Cite this note
APA
WarmTransfer. (2026, October 14). The values the Business Hours activity Status variable can take: source note wxcc-status-variable-values-entry-point-branch. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-status-variable-values-entry-point-branch
BibTeX
@misc{warmtransfer-claim-wxcc-status-variable-values-entry-point-branch,
title = {The values the Business Hours activity Status variable can take: source note wxcc-status-variable-values-entry-point-branch},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-status-variable-values-entry-point-branch},
note = {Source note wxcc-status-variable-values-entry-point-branch, checked 2026-10-14}
}