Flow Designer's Default outcome and Webex Connect's no_match outcome cover the same situation (no working hours, holiday or override match) under different names.
inferred · Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer Business Hours activity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Status
- inferred
- Checked
- 2026-10-14
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Activities in Utilities > Business Hours > business hours nodes list item 4; compare webexconnect-docs-wxcc-engage-business-hours Output variables > slot row
Cite this note
APA
WarmTransfer. (2026, October 14). The values the Business Hours activity Status variable can take: source note wxcc-status-variable-values-default-vs-no-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-status-variable-values-default-vs-no-match
BibTeX
@misc{warmtransfer-claim-wxcc-status-variable-values-default-vs-no-match,
title = {The values the Business Hours activity Status variable can take: source note wxcc-status-variable-values-default-vs-no-match},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-status-variable-values-default-vs-no-match},
note = {Source note wxcc-status-variable-values-default-vs-no-match, checked 2026-10-14}
}