In the Flow Designer Case activity, if none of the cases are true the default case is taken.
Checked 2026-10-14
If none of the cases are true, the default Case is evaluated as true and the flow proceeds along that branch.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer Case activity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Understand activities and events > Case activity
Cite this note
APA
WarmTransfer. (2026, October 14). The values the Business Hours activity Status variable can take: source note wxcc-status-variable-values-case-default-branch. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-status-variable-values-case-default-branch
BibTeX
@misc{warmtransfer-claim-wxcc-status-variable-values-case-default-branch,
title = {The values the Business Hours activity Status variable can take: source note wxcc-status-variable-values-case-default-branch},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-status-variable-values-case-default-branch},
note = {Source note wxcc-status-variable-values-case-default-branch, checked 2026-10-14}
}