Source note · Webex Contact Center system limits reference
Contact service queue service level thresholds cap at 86400 seconds for telephony and chat, 604800 seconds for digital and 1209600 seconds for email.
Checked 2026-09-04
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- System configuration limits
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- System limits in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Table 1, Maximum allowed limit for tenants, Contact service queue service level threshold rows
Cite this note
APA
WarmTransfer. (2026, September 4). Webex Contact Center system limits reference: source note wxcc-sl-service-level-threshold-by-channel. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-sl-service-level-threshold-by-channel
BibTeX
@misc{warmtransfer-claim-wxcc-sl-service-level-threshold-by-channel,
title = {Webex Contact Center system limits reference: source note wxcc-sl-service-level-threshold-by-channel},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-sl-service-level-threshold-by-channel},
note = {Source note wxcc-sl-service-level-threshold-by-channel, checked 2026-09-04}
}