Source note · Webex Contact Center system limits reference
A tenant is limited to 20 call recording schedules per queue and 2000 call monitoring schedules, and both recording and monitoring schedules can be scoped by at most 20 sites, 100 teams or 500 agents, with monitoring schedules additionally scoped by up to 250 queues.
Checked 2026-09-04
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- System configuration limits
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- System limits in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Table 1, Maximum allowed limit for tenants, Call recording schedule and Call monitoring Schedule rows
Cite this note
APA
WarmTransfer. (2026, September 4). Webex Contact Center system limits reference: source note wxcc-sl-recording-and-monitoring-schedule-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-sl-recording-and-monitoring-schedule-limits
BibTeX
@misc{warmtransfer-claim-wxcc-sl-recording-and-monitoring-schedule-limits,
title = {Webex Contact Center system limits reference: source note wxcc-sl-recording-and-monitoring-schedule-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-sl-recording-and-monitoring-schedule-limits},
note = {Source note wxcc-sl-recording-and-monitoring-schedule-limits, checked 2026-09-04}
}