Source note · Webex Contact Center system limits reference

There is no maximum on the total number of connectors an organisation can configure, but each connector type has its own maximum: 1 Webex Experience Management connector, 10 custom connectors, 5 Salesforce, 10 Google CCAI, 5 Webex Contact Center, 5 Bring Your Own Virtual Agent and 10 Microsoft Dynamics 365.

Checked 2026-09-04

There is no maximum limit on the total number of connectors; however, each connector type has it's own maximum limit.

Vendor: Cisco
Product: Webex Contact Center
Subsystem: System configuration limits
Deployment: cloud
Region: not restricted
Release range: current as of 2026-09-04
Checked: 2026-09-04

Sources

System limits in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Table 1, Maximum allowed limit for tenants, Number of Connectors row

Cite this note

APA

WarmTransfer. (2026, September 4). Webex Contact Center system limits reference: source note wxcc-sl-connectors-have-no-total-cap-but-per-type-caps. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-sl-connectors-have-no-total-cap-but-per-type-caps

BibTeX

@misc{warmtransfer-claim-wxcc-sl-connectors-have-no-total-cap-but-per-type-caps,
  title  = {Webex Contact Center system limits reference: source note wxcc-sl-connectors-have-no-total-cap-but-per-type-caps},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-sl-connectors-have-no-total-cap-but-per-type-caps},
  note   = {Source note wxcc-sl-connectors-have-no-total-cap-but-per-type-caps, checked 2026-09-04}
}

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