Claim record · Webex Contact Center system limits reference
The routing and queueing active limits give a maximum of 50 teams per call distribution group, 20 call distribution groups in a queue, and 250 teams in a queue across all call distribution groups.
fact · verified 2026-09-04
Maximum number of teams for a Call Distribution Group | 50 ... Maximum Call Distribution Groups in a queue | 20 ... Maximum number of teams in a queue, across all Call Distribution Groups | 250
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- System configuration limits
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-04
Sources
- System limits in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Table 3, Active and maximum configuration limits, call distribution group rows
Cite this claim
APA
WarmTransfer. (2026, September 4). Webex Contact Center system limits reference: claim wxcc-sl-cdg-limits-50-teams-20-groups-250-total. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-sl-cdg-limits-50-teams-20-groups-250-total
BibTeX
@misc{warmtransfer-claim-wxcc-sl-cdg-limits-50-teams-20-groups-250-total,
title = {Webex Contact Center system limits reference: claim wxcc-sl-cdg-limits-50-teams-20-groups-250-total},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-sl-cdg-limits-50-teams-20-groups-250-total},
note = {Claim wxcc-sl-cdg-limits-50-teams-20-groups-250-total, verified 2026-09-04}
}