Claim record · Webex Contact Center system limits reference
A tenant is limited to 2000 concurrent call monitoring sessions, of which up to 1000 can be concurrent supervisor sessions.
fact · verified 2026-09-04
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- System configuration limits
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-04
Sources
- System limits in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Table 1, Maximum allowed limit for tenants, Call monitoring rows; Table 3 concurrent calls for call monitoring row
Cite this claim
APA
WarmTransfer. (2026, September 4). Webex Contact Center system limits reference: claim wxcc-sl-call-monitoring-2000-sessions-1000-supervisor. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-sl-call-monitoring-2000-sessions-1000-supervisor
BibTeX
@misc{warmtransfer-claim-wxcc-sl-call-monitoring-2000-sessions-1000-supervisor,
title = {Webex Contact Center system limits reference: claim wxcc-sl-call-monitoring-2000-sessions-1000-supervisor},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-sl-call-monitoring-2000-sessions-1000-supervisor},
note = {Claim wxcc-sl-call-monitoring-2000-sessions-1000-supervisor, verified 2026-09-04}
}