The routing and queueing active limits give a maximum of 500 agents for a queue.

fact · verified 2026-09-04

Vendor
Cisco
Product
Webex Contact Center
Subsystem
System configuration limits
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-04
Status
fact
Confidence
0.90
Verified
2026-09-04

Sources

Cite this claim

APA

WarmTransfer. (2026, September 4). Webex Contact Center system limits reference: claim wxcc-sl-agents-per-queue-500. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-sl-agents-per-queue-500

BibTeX

@misc{warmtransfer-claim-wxcc-sl-agents-per-queue-500,
  title  = {Webex Contact Center system limits reference: claim wxcc-sl-agents-per-queue-500},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-sl-agents-per-queue-500},
  note   = {Claim wxcc-sl-agents-per-queue-500, verified 2026-09-04}
}

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