After a configuration change the agent must log out and log in again; a browser refresh alone is described as requiring that re-login.

Checked 2026-09-30

Browser refresh requires you to logout and login again.
Vendor
Cisco
Product
Webex Contact Center ServiceNow connector
Subsystem
WebRTC
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-relogin-after-change. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-relogin-after-change

BibTeX

@misc{warmtransfer-claim-wxcc-servicenow-setup-relogin-after-change,
  title  = {Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-relogin-after-change},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-relogin-after-change},
  note   = {Source note wxcc-servicenow-setup-relogin-after-change, checked 2026-09-30}
}

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